Ask about this piece
Common Questions
What material and documentation apply to this item?
Read the current product description for whether this item contains cultured pearls or mother-of-pearl, its metal, and any included documentation. Seller-issued documentation records only the fields stated for that item; it is not an independent laboratory report unless a named laboratory and report number are shown, and it does not by itself prove a particular farm or lagoon.
What does a product grade mean?
A, AA and AAA are seller-specific product grades, not a universal laboratory scale. If a grade appears on this item, use the current product description and written criteria for its luster, surface, shape, color, size and matching. A named independent laboratory report is separate.
How long does shipping take?
We ship internationally from Spain. Available services, charges, thresholds, tracking and insurance are shown for the current order at checkout.
What is your return policy?
Return eligibility, window and shipping responsibility depend on the current return terms and any product-specific conditions. Review the applicable policy before purchase, especially for loose lots or custom work, and contact us if anything is unclear.
How do I care for my pearls?
Pearls are organic gems that require gentle care. Apply perfume and cosmetics before putting on your pearls. Wipe gently with a soft cloth after wearing. Store flat in a soft pouch, away from other jewellery. Avoid ultrasonic cleaners, harsh chemicals, and prolonged exposure to water.
Can I contact you directly?
Absolutely. We're a family business and we welcome product questions. Reach us on WhatsApp (+34 610 24 12 71) or by email, and we will respond as soon as possible.