Contact us

Talk directly with our pearl team. We can help with an existing order, pearl size or type, a current product comparison, custom work, or a wholesale enquiry. Choose the channel below or use the secure form at the end of this page.

Fastest contact options

We aim to reply within one business day. For an order question, include the order number and the email address used at checkout. Do not send card or payment credentials.

For pearl selection or a custom brief

To receive a useful shortlist, tell us the type of piece, preferred pearl color and size, metal, occasion, budget range, deadline, destination country, and any product links you are considering. A photo in neutral daylight can help when matching a new pearl piece to jewelry you already own.

We will confirm current availability and product-specific documentation before recommending a piece. General sourcing experience is not used as proof of a particular farm, lagoon, treatment status, or laboratory grade.

Spain office

Gold Kraf Export, S.L.U.
Parque Joyero de Córdoba, Local 237, Fase 10
14005 Córdoba, Spain

Indonesia contact office

SCBD, Jl. Jend. Sudirman No. 52–53, RT.5/RW.3
Senayan, Jakarta Selatan 12190, Indonesia

Social channels

Secure contact form

Use the form below if you prefer to keep the full enquiry in one message. Only provide information needed to answer the request. Our privacy policy explains how submitted information is handled.